A customer service agent
18 h → 2 h response time
Online store, 42 employees
How it works
- Reads every ticket as it arrives and sorts it
- Answers simple questions on its own: tracking, returns, opening hours
- Prepares a complete draft for sensitive cases
You stay in controlYou approve refunds and delicate replies in one click.
Connected to your tools
- Helpdesk
- Online store